Covid-19 Update | Road to Reopening!
Published: 22nd Feb 2021
Following the latest Government update, we are delighted to say that the park is now set to reopen on 12th April 2021 for Holiday Caravans, Lodges and Touring Caravans and Motorhomes with self-contained toilet and shower facilities.
From 12th April 2021 (Step 2)
- Overnight stays in self-contained holiday accommodation are permitted in your household group.
- Rule of 6 or 2 Households can meet outdoors.
- Indoor mixing is not permitted.
If you have a booking between 2nd April-11th April, unfortunately this cannot go ahead - we will be in touch by phone shortly to run you through the options available.
The Road To Reopening Whitehill Country Park (Step 2)
Lodges and Holiday Caravans | Reopening 12th April 2021
All our Holidays Caravans and Lodges (including holiday homes) are self-contained and are set to reopen on 12th April. However, you must only stay with members of your household.
Camping & Touring | Opening 12th April 2021 for Touring Caravans and Motorhomes with self-contained toilet and shower facilities.
Our camping fields can reopen on 12th April; however, all shared shower and toilet facilities must remain closed until at least 17th May 2021.
Between 12th April -17th May 2021 we can only accept bookings for Touring Caravans and Motorhomes with self-contained shower and toilets facilities. Chemical disposal points will still be available. You must only stay with members of your household group.
If you have a Camping or Touring booking between 12th April-16th May 2021, we will be in touch either by phone or email to inform you of any changes that may affect you, and how to proceed. If you have a tent or do not have self-contained shower/toilet facilities within your camping unit, you will be given the option to transfer your dates or request a refund.
Camping Pods | Reopening 17th May
Our Camping Pods require the use of shared shower and toilet facilities, so unfortunately, they must remain closed until at least 17th May when these facilities are permitted to open.
If you have a pod booking between 12th April-16th May 2021, we will be in touch shortly to run you through the options available. We can either transfer to a later date or offer a refund.
What Facilities will be available from 12 April-17 May?
Food and Drink
We will be offering a Takeaway only food service from the Hatch, and the Hayloft Bar terrace will be open offering an outdoor seated table service. Our Shop will also be open.
Pools and Leisure
Our outdoor pool and fitness suite will be open. Numbers will remain limited, and a booking system will be in place for both venues. You must only visit these facilities in your household groups.Changing/shower facilities will not be available.
Construction of the Indoor pool is still underway – please be aware that there may be a few days where the outdoor pool will be unavailable.
Entertainment and Activities
We will do our best to offer some outdoor activities. We are currently working through the details and will provide a further update as soon as we can.
*In addition to the COVID-19 updates, please continue to be aware that there will be building work taking place on site for the addition of our new indoor swimming pool, set to open in Late 2021. There may be a few days where the outdoor pool is unavailable. We apologise for our appearance during the construction process and will do everything we can to minimise any noise and disruption.*
Step 3 of the unlocking is set to commence from 17th May. From this date indoor hospitality and entertainment will be able to recommence and shared shower at toilet facilities are set to reopen. Please check back for further updates.
Over the next few days our office will be prioritising outgoing calls to guests with bookings between 2nd-12th April and we kindly ask for your patience. We apprieciate that you will have a lot of questions regarding upcoming bookings, and apologise if our our response times are longer than usual. We will try our very best to get back to as soon as we can - wherever possible, please email us [email protected].
Thank you in advance for your understanding and we look forward to welcoming you back to Whitehill Country Park soon!